Shipping Policy

Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped, along with tracking details.

Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may apply for orders over a certain amount (see promotions or product pages for details).

  • Standard delivery time is 5–10 business days within Australia. Remote and rural areas may take longer.

Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number. Use this number to track your package online at any time.

Delays
While we do our best to deliver orders on time, please note that delays may occur due to courier schedules, weather conditions, or public holidays.

Incorrect Address
Customers are responsible for providing accurate shipping details. Please double-check your address before completing checkout. If you need to make a change, contact us within 24 hours of placing your order.

Lost or Missing Packages
If your order has not arrived within the expected timeframe, please contact us at [your email address]. We’ll help track it down and resolve the issue as quickly as possible.

International Shipping
At this time, we only ship within Australia.